Support

How to report an issue or send feedback

Because our apps are privacy-first and offline-first, we don't run background servers that silently track usage or monitor crashes — so your direct feedback is especially valuable. Please email us at RunesmithStudio@icloud.com.

To help us resolve your issue quickly, please include:

• App name: which Runesmith Studio app you're using.
• Device model: for example, iPhone 15 Pro.
• iOS version: for example, iOS 18.
• Description: what happened, and what you were doing right before it occurred.
• Screenshots or screen recordings: when applicable, these help us locate and fix the problem much faster.

We typically review and reply to support email within 24–48 hours. Thank you for your patience and for helping us improve.