Support

Support

We're dedicated to a reliable app experience. If you hit a bug, have a feature request, or need help, we're here for you.

How to report an issue or send feedback

Because our apps are privacy-first and offline-first, we don't run background servers that silently track usage or monitor crashes — so your direct feedback is especially valuable. Please email us at RunesmithStudio@icloud.com.

To help us resolve your issue quickly, please include:

We typically review and reply to support email within 24–48 hours. Thank you for your patience and for helping us improve.

General support

RunesmithStudio@icloud.com